Returns

If you are experiencing problems with your delivery or have a problem with the product you have received, please SEND US A MESSAGE at info@fitaxis.co.uk. We will get back to you within 12-24 hours of your message and resolve your stated issue.

If for some reason you are not satisfied with our product, please send us a message and we will either send you a brand-new replacement or refund your money. However, we will ask you to return our product(s) is in its original packaging and in its new condition.

If our returned product(s) has a manufacturing fault, we will be more than happy to compensate your postage costs for returning the item(s). Unlike other sellers your money is a trust given to us and belongs to you until you are satisfied with your product(s) bought.